Warranty & Repair

Learn more about your device with guides, shopping support, and more.

How do I repair or return my device?

Please see below for a quick step-by-step tutorial for creating an after-sale requirement:

Step 1: Head over to your order page and choose the relevant item. Click the 'service request' button to begin your repair and warranty claim.
Step 2: Select from the following options: return, replacement, or repair.
Step 3: Fill in the required information and click submit.
Step 4: We will send you an email with further instructions.

Please note: the above information is only applicable to devices purchased on global.ztedevices.com / eu.ztedevices.com / uk.ztedevicse.com/ na.ztedevices.com

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